Song Examples We’ve Created for Our Customers

If you’d like your song to have a similar style or vibe to one below, please include the song title when you create your song, and we will do our best to shape it in a similar direction.

Refund & Returns Policy

Refund & Returns Policy

Last updated: June 2026

We want you to be completely happy with your personalised song. Please read our refund policy carefully before placing your order.

Digital Products

All songs sold by PersonalisedSong are custom-created digital products, made uniquely for you based on the personal information you provide. Because each song is written and produced specifically for you, we are unable to offer refunds once your song has been created and delivered.

By placing an order and providing your personalisation details, you acknowledge that you are commissioning a bespoke digital product made to your personal specifications, that production begins promptly after you submit your order information, and that you waive your right to cancel under the Consumer Contracts Regulations 2013 once the digital content has been delivered, as provided for under Regulation 37.

When We Will Issue a Refund

We will always provide a full refund in the following situations: your song has not yet been started and you wish to cancel; we are unable to complete your order within a reasonable timeframe; the delivered song contains a significant error caused by us that we are unable to correct; or a technical issue prevents you from accessing your song.

Revisions

If you are unhappy with your song for any reason, please contact us first. We are happy to make reasonable revisions to ensure your song is exactly what you wanted.

How to Contact Us

Email us at info@personalisedsong.co.uk within 14 days of receiving your song, including your order number. We aim to respond within 1 business day.

Your Statutory Rights

This policy does not affect your statutory rights under UK consumer law, including the Consumer Rights Act 2015.