Song Examples We’ve Created for Our Customers

If you’d like your song to have a similar style or vibe to one below, please include the song title when you create your song, and we will do our best to shape it in a similar direction.

Privacy Policy

Privacy Policy

Last updated: June 2026

PersonalisedSong is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and protect your information when you use our website at www.personalisedsong.co.uk.

Who We Are

PersonalisedSong is a UK-based business. Our contact email is info@personalisedsong.co.uk. We are the data controller for the personal data we collect from you.

What Data We Collect

When you place an order, we collect your name, email address, billing information, and the personalisation details you provide for your song (such as names, occasions, and descriptions). When you visit our website, we may also collect technical data such as your IP address, browser type, and pages visited via cookies and analytics tools.

How We Use Your Data

We use your data to process and fulfil your order, deliver your song by email, respond to your enquiries and provide customer support, improve our website and services, and send you marketing emails if you have opted in (you can unsubscribe at any time).

Legal Basis for Processing

We process your data on the basis of contract (to fulfil your order), legitimate interests (to improve our services), and consent (for marketing communications).

Sharing Your Data

We do not sell your personal data. We may share your data with trusted third-party service providers who help us operate our business, including our email delivery provider, payment processor (Shopify Payments), and analytics services (Google Analytics). These providers are contractually required to keep your data secure and only use it for the purposes we specify.

Data Retention

We retain your order data for 7 years in line with UK tax and accounting requirements. Marketing data is held until you unsubscribe.

Your Rights

Under UK GDPR, you have the right to access, correct, or delete your personal data; to object to or restrict how we process it; and to data portability. To exercise any of these rights, contact us at info@personalisedsong.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

We use cookies to help our website function, analyse traffic, and (where consent is given) serve relevant advertising. You can control cookies through your browser settings. For more information, see our cookie settings panel on the website.

Changes to This Policy

We may update this policy from time to time. The latest version will always be published on this page.

If you have any questions about how we handle your data, please contact us at info@personalisedsong.co.uk.